Payment Methods

We accept payment with major credit cards, bank transfer and money transfer service

Credit Card Online Payment 
We connect with OnePay Payment Gateway (www.onepay.vn) to accept Online Card Payment. All of your card information are processed through SSL protocol with international card security standard. Your card information will not be stored at our database (merchant) but MasterCard with advanced security system.

We will provide you with a secure link for online payment once Hanoi Serenity hotel and you have agreed with the services and price. And we only proceed with the payment after reconfirming with you. If you pay by credit cards, 3 % will be charged commission for the bank. Direct payment of cash is most popular in Vietnam. Small shops, restaurants and markets usually do not accept any other payment.

Major credit/debit cards (such as Visa Card, MasterCard and to some extent American Express) are increasingly being used, especially in big cities and tourist places. Traveler’s cheques are an easy method of carrying money around, and can be cashed at major banks (but not small banks in small towns).

Money-Exchange places and ATM machines
For those hesitant to carry a large amount of cash around, ATMs (automatic teller machines) have become increasingly popular in Vietnam (mostly in cities) and have attracted many foreign visitors. Most banks offer this service and the registration for an account is simple and fast. All ATMs are locally interconnected. However, ATMs only give in Vietnamese Dong (VND).

Reservation

 
Hanoi Serenity Hotel
Add: 1B Cua Dong St., Hoan Kiem Dist., Hanoi
Phone: (+84-4) 3923 3549/3786
Fax: (+84-4) 3923 3548
Email: info@hanoiserenityhotel.com
Hanoi Serenity Hotel 2
Add: 17A Nguyen Van To St., Hoan Kiem, Hanoi
Phone: (+84-4) 3923 3883
Fax: (+84-4) 3923 3885
Email: res@hanoiserenityhotel.com